Insights, Case Studies & Podcasts - ConsultNet Resources

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Turning a Stalled ServiceNow Investment Into a Foundation for Growth

By ConsultNet Team | Comments are Closed

A leading insurance carrier made a significant investment in the full ServiceNow platform, licensing a wide range of modules with the expectation of a clean, scalable digital foundation. Six months in
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When the Right ServiceNow Partner Makes All the Difference

By ConsultNet Team | Comments are Closed

A leading liberal arts institution was expanding their ServiceNow HRSD environment while maintaining a Workday payroll integration that was working exactly as intended. Their existing partner wanted t
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Finding a Path to IT Clarity When Day-to-Day Operations Outpace Strategy

By ConsultNet Team | Comments are Closed

A large urban community college serves 13,000 active students across two major campuses with a lean IT team of just 20 full-time staff. For years, the team kept the lights on, managing an expansive op
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Restoring Control After Compounded IT Complexity

By ConsultNet Team | Comments are Closed

Healthcare Data · IT Operations TransformationRestoring Control AfterCompounded IT ComplexityConsultNet helped a fast-growing healthcare data company stabilize its IT Operations and realign systems, p
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How We’re Hiring With Confidence in a Market Nobody Trusts

By Jennifer Roddy Selden, SVP of Recruiting Strategy and Growth | Comments are Closed

If you have spent any time trying to hire technical talent in the last two years, you already know the ground has shifted. Resumes optimized by AI, deepfake video interviews, fabricated references, an
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The Hidden Cost of Hiring the Wrong AI Team

By Nick Swanson, VP of Client Solutions | Comments are Closed

You are six months into your most visible AI initiative. The demo worked. The steering committee is satisfied. And somewhere in your system, something is very wrong. Nobody flagged it because nobody k
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What Happens when you can't trust a resume, a video or a reference?

What Happens When You Can’t Trust a Resume, a Video Interview, or a Reference?

By Alisia Genzler Chesen, Chief Executive Officer | Comments are Closed

Picture this: you interview someone over video, they're articulate, qualified, and nail every question. You extend an offer. Week one, you realize that person never existed. The face was AI-generated.
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Placing AI Leadership to Drive Product and Operational Transformation

By ConsultNet Team | Comments are Closed

A SaaS workflow automation company needed to become AI-native to stay competitive, but lacked the senior leadership to execute transformation at both the product and operational levels. Without execut
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Building an AI Center of Excellence From Risk to Revenue

By ConsultNet Team | Comments are Closed

A national sales and marketing services company in the CPG industry had teams experimenting with AI tools across the organization, but no one knew which tools were safe to use with client data. Manual
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Building an AI-Ready Support Ecosystem for a National Nonprofit

By ConsultNet Team | Comments are Closed

A national nonprofit providing programs and services for individuals with disabilities faced a critical knowledge management problem. Staff and participants lacked a centralized way to access program
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